Frequently Asked Questions Rent a car Thessaloniki

You can make a booking by:

• Filling out the online reservation form https://www.4rent-thessaloniki.com/en/book
• Contacting us by telephone +30 2310 460035
• Contacting us via email, info@4rent-thessaloniki.com

All reservations are made by category and not by specific model, 4rent reserves the right in case of no availability to upgrade the customer.

• Driver's license. It must be the original - copies will not be accepted.
• ID card or passport.

Driving licenses, EU, United States of America (USA), Australia, Canada and Russia are allowed, all other countries require an international driving license to rent a vehicle. The vehicle renter is responsible for bringing valid IDs with them. If documents are missing or duplicates are missing, there is no rental obligation on our part and no reimbursement of payments already made.

You can pay using the following methods:

• Prepay by card (credit, debit, Apple Pay or Google Pay)
• Prepayment by PayPal
• Payment in advance (deposit) with Card (Credit, Debit, Apple Pay or Google Pay)
• Payment in advance (deposit) with PayPal

Remaining amount on arrival in Cash or by card (credit, debit, EC)

With the Premium option (€1.00 per day):

• Re-booking or modifications free of charge (price adjustment +/- price difference current price list)
• Free cancellation up to 48 hours before arrival.

Without the Premium option (€1.00 per day):

• Re-booking free of charge (price adjustment +/- price difference current price list)
• In the event of cancellation, the payment you have made will not be refunded.

• Full Insurance with 0,00 Euro excess on all the cars, our insurance relieves from damages to tires, the lower part of the car, glass and mirrors.
• Liability insurance
• Theft insurance without excess
• Passenger Accident Insurance

In short, only in extreme situations! See an example here.

Invalid of insurance
The customer is liable for the following damages:
Loss or damage to keys, spare keys, carjack, gas cap, warning triangles, damage to the seat cushion, extreme dirt in or out of the lower part of the car damage, damage due to negligence, fuel disturbances caused by defective or incorrect fuel, damage to the Child and baby seats, lack of electricity because of forgotten turned on electrical devices, items that were stolen from the car or damaged in an accident.
4Rent Thessaloniki is in no way obliged to exchange a car if you have a defective tire or damage to the radio (but we can help you with our 24H service, all of our cars are equipped with a first-rate or repair kit).
4rent Thessaloniki not liable for damages or accidents that the driver was found driving in unconsciousness or by the influence of alcohol, and/or drugs etc. The same for damage or accidents which were arbitrarily provoked by the customer or outside the Street . In such cases shall be solely liable to the customer.
The driver must never leave the scene of an accident without car rental and notify the police (Telephone number 100).
Similarly, it has to wait for the arrival of the police so that they can create an accident report, a copy of which shall be lodged at return of the vehicle.
If you omit the car rental and call the police and do not meet the requirements of state law, the insurance does not cover damage and the retner shall be liable for the entire cost of damage emerging.
The police report should also state whether one of the drivers involved has been impaired by alcohol and / or drugs.
Even in the case of other damage to the rented vehicle, the car rental PROMPTLY should be informed.
With damage to the parked car, you have to inform us before the car is moved.
Customer must notify in case of theft of the car rental immediately and leave the car keys and the police report as soon as possible there.
In general, the customer is obliged to any type of vehicle damage the car hire IMMEDIATELY reported.
If this is not done, the customer is liable for all costs incurred. The minimum amount for processing is 100.-Eur.
Administrative fines and resulting from disregard of traffic regulations damage the sole responsibility of the tenant and are NOT covered by the insurance.
All rental car will be insured for the maximum number of passengers.
In the interest of security, this should not be exceeded,  otherwise the insurance may be invalidated.

Yes, additional drivers can be added free of charge. The only requirements are that any additional driver must fulfill the terms and conditions of hire and that they must be declared before the hire period begins to be covered by the insurance.

Yes, there is a charge of 10.00 Euros / reservation for the child seat (without daily charge).

Categories for the seats Nr.1) 0-15 months(1-13kg) | Nr.2) 9 months - 2 years(9-18kg) | Nr.3) 2 to 5 years(15-25kg) | Nr.4) 5-8 years(25-36kg)

Use for carriage to an island (Thassos, Skiathos, etc.) is allowed and is free of charge. All you have to do is inform our company.

The minimum age of the driver must be 23 years (for all the rental categories) in any case.  She/He should have a driving license for at least two Years. The oldest a driver can be is 72 years. There is also an Option for those who are between the ages 21-22 or over 72 years of age, which will insurance them and will cost €5,00 per rental day. The upper age for each category is 80 years.

Fair tank regulation: The vehicle delivered to the customer at some level and so back.

or

Yes you can, if the rental time you want is within 24 hours, you have to reserve your rental car by phone or email. However, we will inform you as soon as possible about the further course of your booking.

No, is not allowed! Drive abroad is not allowed.

Yes, we offer this additional service.

Delivery and Return of the vehicle outside of regular opening hours between 9:45 p.m. and / until 6:45 a.m. will be charged at € 19.00 for pickup and/or €10,00 for return, each.